Delivery Information

  1. All of our Prices include free shipping to the mainland uk .
  2. Carriers used by us are DPD, Hermes and Transglobal Express for all of our deliveries dependant on location
  3. Items being shipped to Southern Ireland, Scottish Highlands channel island or any other islands around mainland UK will attract a £7.99 delivery fee
  4. No minimum order value
  5. Orders can take up to 4 days to the mainland UK
  6. Non mainland Deliveries can take up to 10 days
  7. Orders placed before 12pm will be shipped the same day orders after 12:01pm will be shipped the next following working day.
  8. Working days are Monday to Friday excluding Bank holidays
  9. Items that have not been received for any reason will require the customer to email info@handsan4u.co.uk or call 01516591001 stating shipment number, name, address and the issue (we will endeavour to help with any queries raised our normal turnaround time is 48 hours)
  10. These Terms and Conditions shall be governed by English law and the courts of England and Wales shall have exclusive jurisdiction.
  11. Tracking information will be given for all orders along with the carriers portal for tracking
  12. DPD (UK) – Your delivery experts.
  13. Track a parcel – MyHermes
  14. Track your Shipment | Transglobal Express 
  15. All Handsan4U products are sold with a Delivery Duty Unpaid (DDU) status and an import tariff may apply to your order. Customers will be contacted by the Customs and Excise authority in the destination country regarding payment prior to delivery, and it is important that correct contact telephone number and email information be submitted with the order to facilitate this part of the delivery process. Typical payment methods include credit card or cheque; please contact your local Customs and Excise authority for accurate payment method information. Your order will be released to the courier company for delivery by the Customs and Excise authorities as soon as the import duty has been paid. Please note tariff charge criteria vary, and it is the responsibility of customers to investigate the possible charge with their local customs and excise authority. Please note carriage costs and related administration for the return of the order to Handsan4u will not be refunded in the event of import duty dispute and consequent order rejection.
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